Complete Feature Set
All Lodge Easy Features
Explore over 300 features of the most complete PMS for Italian hospitality. Organized by category to help you quickly find what you need.
300+
Features
70+
Integrations
24/7
Support
Feature Categories
Everything you need to manage your hospitality facility professionally
Dashboard & Analytics
Real-time KPIs and advanced statistics for strategic decisions
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- Dashboard Overview with key metrics
- Occupancy Rate Trends with period comparison
- ADR - Average Daily Rate tracking
- Detailed RevPAR Analytics
- ALOS - Average Length of Stay
- Channel Groups Distribution (Direct, OTA)
- Period comparison with variation badges
- Trend visualization with soft colors
- Automatic currency formatting
Reservations & Bookings
Complete booking management from quote to checkout
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- 5-step booking wizard (Check info, Guests, Rooms, Amenities, Summary)
- Visual Calendar/Tableau View with drag-and-drop
- Table View with advanced filters and sorting
- Check-in/Check-out operations
- Extend/Reduce time for stays
- Clone booking functionality
- Room swap and assignment
- Housekeeping management integration
- Multi-tab booking details (guests, rooms, charges, payments, cards, discounts, notes, logs)
- Guest management with documents and tax exemption
- Charges management with tourist tax calculator
- Payments tracking (credit card, cash, bank transfer, pre-auth)
- Credit card storage (Stripe, RoxPay)
- Complete notes and activity logs
Client Registry (CRM)
Complete customer registry with documents, history and preferences
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- Client CRUD with full validation
- Document management (ID cards, passports)
- City/country validation and search
- Blacklist flagging capability
- Email/phone contact management
- Born/residency/document release city tracking
- File attachments per client
- Advanced multi-field search
- Link guest to existing registry
- Tourist tax exemption management
Company Registry (B2B)
Business client management with VAT search and invoicing
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- Company CRUD with VAT number search
- External company database lookup
- Business name, VAT, fiscal code management
- Recipient code and PEC for invoicing
- Address with city/province validation
- Company file attachments
- Search Company Modal for external lookup
- Electronic invoicing integration
- Invoice history per company
Group Management
Multi-room bookings for tour operators and events
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- Multi-step group creation wizard
- Group option with automatic expiration notifications
- Room configuration with per-pax pricing
- Amenity assignment with pricing
- Contact person management
- Tourism type classification
- Group confirmation workflow
- Quotation printing
- Bulk copy functionality
- Rooming list management
- Group configuration templates
Rooms & Inventory
Room types, boards, fares and media management
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- Room type CRUD with validation
- Board/meal plan management (BB, HB, FB, etc.)
- Hierarchical fare structure (parent-child)
- Media upload and carousel
- Amenity assignment
- Bed disposition management
- Occupancy badges (pax/children/infants)
- Dimension type (feet/meters)
- Channel association per fare
- Percentage/amount derivation settings
Pricing & Revenue
Fare management, availability and price calendar
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- Fares calendar with daily prices
- Hierarchical fare tree (parent-child)
- Bulk price updates with date range
- Day-of-week selection for bulk updates
- Weekend highlighting
- Multi-accommodation availability calendar
- Occupancy percentage color coding (Green/Yellow/Red)
- Blocked rooms indicator
- Overbooking warnings
- Minimum price display
- Room blocking for maintenance/out-of-service
- Cancellation policies (No Refundable, 24H Free, Custom)
Invoicing & Billing
Electronic invoicing, bills and fiscal receipts
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- Electronic invoicing (FatturaPA)
- Direct SDI submission (Sistema di Interscambio)
- Bill management with ledger
- Invoice logs with SDI notification tracking
- VAT handling and suspension
- Payment installments
- Receipts integration (Receipts ITA)
- Transfer bill between entities
- Close bill operations
- Add ledger entries (charge/payment)
- Bill status tracking (OPEN, CLOSE, MERGED, OVERDUE, DELETED)
- PDF receipt generation
Payment Gateways
Stripe, Nexi, RoxPay integration and pre-authorizations
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- Stripe Integration (credit card, Apple Pay, Google Pay)
- RoxPay Integration (multi-provider wallet)
- Nexi Integration (Italian payment processor)
- Automatic pre-authorization
- Pre-auth capture at check-in
- Release pre-auth after checkout
- Pay-by-link generation
- Secure card storage (tokenization)
- Automatic deposit collection
- Refund processing
- Multiple payment types (cash, bank transfer, credit card)
Compliance Integrations
Automatic ISTAT, Questura, Alloggiati Web and Ross1000
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- Automatic ISTAT/Ricestat integration
- Alloggiati Web (Portale Alloggiati Questura)
- Ross1000 (Italian Hospitality Reporting)
- Automatic guest data submission at check-in
- Pre-submission data validation
- Error handling and automatic retry
- XML data viewing and debugging
- Manual sync capability
- Job tracking and history
- SDI notification tracking for invoices
- Multi-region ISTAT support
- Real-time guest data transmission
Housekeeping & Operations
Cleaning management, maintenance and room status
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- Room cleaning status tracking (CLEAN, DIRTY, IN_PROGRESS, INSPECTED, OUT_OF_SERVICE)
- Staff assignment for cleaners
- Floor-based room grouping
- Photo documentation
- Activity logging/auditing
- Beds disposition management
- Mobile app for staff (iOS/Android)
- Real-time status updates
- Customizable checklists
- Maintenance requests tracking
- Room block management (maintenance, cleaning)
- File attachments per room cleaning
Settings & Administration
Multi-property, operators, permissions and system configurations
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- Multi-property management with instant switch
- Operator management with profiles
- Granular permissions (module-based)
- Rich text template editor (Lexical)
- Variable placeholders {{variable_name}}
- Notification configurations (EMAIL, SMS, PUSH)
- Event-based triggers
- Discount management (percentage/fixed)
- Accommodation settings (pet policies, tourist tax)
- User roles and access control
- System configurations (colors, aggregation)
- Tourist tax configuration per city
AI & Automation
Integrated AI assistant for operational support and automation
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- Integrated chatbot in PMS
- Conversational interface in natural language
- Context-aware contextual responses
- Step-by-step operational support
- Intelligent workflow automation
- Queries on features and data
- Complex procedure guidance
- Troubleshooting assistance
- Hospitality best practices
- Continuous learning and adaptation
- Proactive optimization suggestions
- Reduced staff training time
Ready to Get Started?
Book a free demo and discover how Lodge Easy can transform your property management.