Complete Feature Set
All Lodge Easy Features
Explore over 300 features of the most complete PMS for Italian hospitality. Organized by category to help you quickly find what you need.
300+
Features
70+
Integrations
24/7
Support
Feature Categories
Everything you need to manage your hospitality facility professionally
Dashboard & Analytics
Real-time KPIs and advanced statistics for strategic decisions
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- Dashboard overview with check-ins, check-outs, guests, and free rooms
- Aggregate statistics cards (occupancy rate, ADR, RevPAR)
- Room availability by type with progress bars
- Room status view (occupied, arrival, departure, free)
- Real-time meeting room availability
- Confirmed meeting room reservations for the day
- Revenue performance with period comparison (same day last year, last 7/30 days)
- Booking pace curve (booking trends vs previous year)
- Channel distribution (bookings and revenue share by channel)
- Multi-year manager report (revenue, ADR, occupancy by year, month, day)
- Monthly revenue breakdown (rooms, breakfast, F&B, extras, groups)
- Revenue forecast (actual vs on-the-books)
- Monthly KPI statistics (occupancy, ADR, RevPAR, revenue)
- Channel cost (gross ADR vs net ADR per channel)
- Daily pickup (room-nights booked for future arrivals)
- Automatic currency formatting
- Check-in/check-out PDF export
Arrivals & Departures
Daily stay report, arrivals, departures and fast checkout
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- Tabular view of stays, arrivals, and departures by date
- Day navigation with date picker (previous/next, calendar, go to today)
- Tabs with count badges (Stays, Arrivals, Departures)
- 14 detailed columns (booking number, guest, group, room, board, etc.)
- Guest contact links (clickable email and phone)
- Bulk fast checkout for fully-paid departures
- Automatic balance and email validation for receipts
- Housekeeping-style PDF report (grouped by floor)
- Detailed PDF report (separate stays/arrivals/departures sections)
- PDF audit header (operator name and language)
- Show All filter to include completed check-ins and closed departures
- Sorting and filtering on all columns
Reservations & Bookings
Complete booking management from quote to checkout
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- 5-step booking wizard (Check info, Guests, Rooms, Amenities, Summary)
- Visual Calendar/Tableau View with drag-and-drop
- Table View with advanced filters and sorting
- Check-in/Check-out operations
- Extend/Reduce time for stays
- Clone booking functionality
- Room swap and assignment
- Housekeeping management integration
- Multi-tab booking details (guests, rooms, charges, payments, cards, discounts, notes, logs)
- Guest management with documents and tax exemption
- Charges management with tourist tax calculator
- Payments tracking (credit card, cash, bank transfer, pre-auth)
- Credit card storage (Stripe, RoxPay)
- Complete notes and activity logs
- Bulk fast checkout for departures
- Stay report with arrivals/departures view
- Multi-accommodation view in booking calendar
- Quotations with status tracking and email sending
- Deleted charges tracking with audit trail
Client Registry (CRM)
Complete customer registry with documents, history and preferences
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- Client CRUD with full validation
- Document management (ID cards, passports)
- City/country validation and search
- Blacklist flagging capability
- Email/phone contact management
- Born/residency/document release city tracking
- File attachments per client
- Advanced multi-field search
- Link guest to existing registry
- Tourist tax exemption management
Company Registry (B2B)
Business client management with VAT search and invoicing
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- Company CRUD with VAT number search
- External company database lookup
- Business name, VAT, fiscal code management
- Recipient code and PEC for invoicing
- Address with city/province validation
- Company file attachments
- Search Company Modal for external lookup
- Electronic invoicing integration
- Invoice history per company
Group Management
Multi-room bookings for tour operators and events
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- Multi-step group creation wizard
- Group option with automatic expiration notifications
- Room configuration with per-pax pricing
- Amenity assignment with pricing
- Contact person management
- Tourism type classification
- Group confirmation workflow
- Quotation printing
- Bulk copy functionality
- Rooming list management
- Group configuration templates
Rooms & Inventory
Room types, boards, fares and media management
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- Room type CRUD with validation
- Board/meal plan management (BB, HB, FB, etc.)
- Hierarchical fare structure (parent-child)
- Media upload and carousel
- Amenity assignment
- Bed disposition management
- Occupancy badges (pax/children/infants)
- Dimension type (feet/meters)
- Channel association per fare
- Percentage/amount derivation settings
Pricing & Revenue
Fare management, availability and price calendar
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- Fares calendar with daily prices
- Hierarchical fare tree (parent-child)
- Bulk price updates with date range
- Day-of-week selection for bulk updates
- Weekend highlighting
- Multi-accommodation availability calendar
- Occupancy percentage color coding (Green/Yellow/Red)
- Blocked rooms indicator
- Overbooking warnings
- Minimum price display
- Room blocking for maintenance/out-of-service
- Cancellation policies (No Refundable, 24H Free, Custom)
Invoicing & Billing
Electronic invoicing, bills and fiscal receipts
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- Electronic invoicing (FatturaPA)
- Direct SDI submission (Sistema di Interscambio)
- Bill management with ledger
- Invoice logs with SDI notification tracking
- VAT handling and suspension
- Payment installments
- Receipts integration (Receipts ITA)
- Transfer bill between entities
- Close bill operations
- Add ledger entries (charge/payment)
- Bill status tracking (OPEN, CLOSE, MERGED, OVERDUE, DELETED)
- PDF receipt generation
Payment Gateways
Stripe, Nexi, RoxPay integration and pre-authorizations
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- Stripe Integration (credit card, Apple Pay, Google Pay)
- RoxPay Integration (multi-provider wallet)
- Nexi Integration (Italian payment processor)
- Automatic pre-authorization
- Pre-auth capture at check-in
- Release pre-auth after checkout
- Pay-by-link generation
- Secure card storage (tokenization)
- Automatic deposit collection
- Refund processing
- Multiple payment types (cash, bank transfer, credit card)
Compliance Integrations
Automatic ISTAT, Questura, Alloggiati Web and Ross1000
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- Automatic ISTAT/Ricestat integration
- Alloggiati Web (Portale Alloggiati Questura)
- Ross1000 (Italian Hospitality Reporting)
- Automatic guest data submission at check-in
- Pre-submission data validation
- Error handling and automatic retry
- XML data viewing and debugging
- Manual sync capability
- Job tracking and history
- SDI notification tracking for invoices
- Multi-region ISTAT support
- Real-time guest data transmission
Housekeeping & Operations
Cleaning management, maintenance and room status
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- Room cleaning status tracking (CLEAN, DIRTY, IN_PROGRESS, INSPECTED, OUT_OF_SERVICE)
- Staff assignment for cleaners
- Floor-based room grouping
- Photo documentation
- Activity logging/auditing
- Beds disposition management
- Mobile app for staff (iOS/Android)
- Real-time status updates
- Customizable checklists
- Maintenance request creation and tracking
- Room block management (maintenance, cleaning)
- File attachments per room cleaning
Settings & Administration
Multi-property, operators, permissions and system configurations
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- Multi-property management with instant switch
- Operator management with profiles
- Granular permissions (module-based)
- Rich text template editor (Lexical)
- Variable placeholders {{variable_name}}
- Notification configurations (EMAIL, SMS, PUSH)
- Event-based triggers
- Discount management (percentage/fixed)
- Accommodation settings (pet policies, tourist tax)
- User roles and access control
- System configurations (colors, aggregation)
- Tourist tax configuration per city
AI & Automation
Integrated AI assistant for operational support and automation
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- Integrated chatbot in PMS
- Conversational interface in natural language
- Context-aware contextual responses
- Step-by-step operational support
- Intelligent workflow automation
- Queries on features and data
- Complex procedure guidance
- Troubleshooting assistance
- Hospitality best practices
- Continuous learning and adaptation
- Proactive optimization suggestions
- Reduced staff training time
Meeting Rooms
Meeting room management, reservations and pricing calendar
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- Meeting room management with capacity, area, and description
- Disposition configurations (theater, boardroom, etc.) with capacity
- Fare types with daily price calendar
- Inline price editing directly from the calendar
- Bulk price updates for date ranges
- Availability blocks by date/time with notes
- Room reservation with real-time price simulation
- Reservation management (confirmed, pending, cancelled)
- Contact info for each reservation
- Meeting room availability on dashboard
- Daily confirmed reservations on dashboard
Quotations
Quotation management, status tracking and complete breakdown
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- Quotation list with filters (status, email, expiry date)
- Quotation statuses (Pending, Confirmed, Expired) with color badges
- Complete breakdown with stay dates, guest, rooms, and fares
- Financial summary (lodging, board, amenities, discounts, total)
- Update quotation recipient email
- Direct link to guest-facing quotation page
- Board-included and optional amenities breakdown
- Notes and additional information for the guest
- Paginated and sortable quotation list
Maintenance
Maintenance request management with full lifecycle tracking
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- Create maintenance requests (title, description, priority, category)
- Priority levels: URGENT, HIGH, MEDIUM, LOW with color badges
- Customizable maintenance categories
- Operator assignment with name search
- Statuses: Pending, In Progress, On Hold, Completed, Cancelled
- Full lifecycle workflow (Start, Complete, Hold, Cancel)
- Scheduled date and location for each task
- Activity log with change history and operator info
- Granular permissions (separate manage and execute)
- Direct link to room/location of the task
Reports & Analytics
Operational reports, fiscal reports and advanced analytics for strategic decisions
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- Daily summary report (arrivals, departures, present, occupancy)
- CSV export for daily report
- Comprehensive VAT report with receipts, invoices, and payments
- VAT summary by rate with taxable base and exemptions
- PDF export for VAT report (A4 landscape format)
- Deleted lines daily report (deleted charges and payments)
- Deletion reason and operator tracking
- Meals report by date and by room
- Daily cash register management
- Tourist tax report per guest with exemptions
- Advanced statistics with booking pace curves
- Channel analysis (bookings share, revenue, cost per channel)
- Revenue forecast (actual vs on-the-books)
- Multi-year manager report
OTA Messages
Direct guest communication through OTA channels
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- Two-way messaging with OTA guests
- Support for Booking.com, Airbnb, Expedia, Hotels.com, Google, Hopper, eDreams
- Conversation list with infinite scroll
- Active and closed thread filters
- Color-coded channel avatars (e.g., navy for Booking, coral for Airbnb)
- Last message preview per conversation
- Direct link to associated booking
- Reply with textarea and Ctrl+Enter shortcut
- Separate permissions for viewing and sending messages
- Unread count badge
WhatsApp Business
Integrated WhatsApp chat for guest communication
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- Integrated WhatsApp interface in PMS via Roxpay
- Two-way chat with guests directly from the management system
- Graceful error states (not configured, not active, load error)
- Reload button for refreshing conversation
- Optimized for desktop viewing
- Only visible when Roxpay integration is active
- Role-based permission for access
Ready to Get Started?
Book a free demo and discover how Lodge Easy can transform your property management.